Looin.pk Shipping Policy

At Looin.pk, we are committed to delivering your shoes safely and efficiently across Pakistan. Please read our shipping policy for details about order processing, delivery times, shipping charges, and delivery procedures.

1. Order Processing

• Orders are processed after order confirmation.
• Orders are generally dispatched within 1–2 business days.
• Orders placed on weekends or public holidays may be processed on the next business day.
• Once your order is dispatched, tracking information may be provided where available.

2. Delivery Time

We offer delivery across Pakistan.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Applicable shipping charges will be communicated or displayed when placing your order.

Shipping charges may vary depending on your delivery location and the shipping service available.

4. Cash on Delivery

We may offer Cash on Delivery (COD) for eligible orders and locations.

Customers must provide a valid and active phone number and complete delivery address when placing an order.

5. Order Tracking

After your order has been dispatched, tracking details may be shared with you through the phone number, email address, or other contact information provided with your order.

You can use the tracking information to check the status of your shipment with the relevant courier service.

6. Delivery Information

Customers are responsible for providing accurate delivery details, including:

• Full name
• Active phone number
• Complete address
• City and area

Looin.pk is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Delayed Deliveries

Although we work with reliable courier services, delays may sometimes occur due to:

• Weather conditions
• Public holidays
• Courier service delays
• Unexpected logistical issues
• Incorrect or incomplete address information

If your order is delayed beyond the expected delivery period, please contact our customer support team.

8. Damaged or Incorrect Shoes

Please provide your order details along with clear photos or videos of the package and shoes. Our team will review the issue and provide the appropriate solution according to our Refund & Returns Policy.

9. Failed Delivery Attempts

Please ensure that someone is available to receive your order and that your phone number remains reachable during the delivery period.

If an order is returned to Looin.pk because the customer is unavailable, refuses delivery, or provides incorrect delivery information, additional shipping charges may apply for re-delivery.

10. Contact Us